Website and Services Privacy Policy

Last Revised: April, 2025

Passport to italy (“Passport to Italy”, “Company”, “we” or “us”) respects the privacy of the visitors of its website at https://passportoitaly.com and its subdomains (the “Site”) and of its services available via the Site (the “Services”), (“User” or “You”). 

Please read the following carefully to understand Passport to Italy’s views and practices regarding the use of the personal information which may be collected and processed as part of your use of our Services and how Passport to Italy will treat it.

YOU ARE SOLELY RESPONSIBLE FOR YOUR COMMUNICATIONS AND/OR INTERACTIONS AND/OR MEETINGS WITH OTHER USERS, THE TRIP OPERATOR(S) AND ANY OTHER THIRD PARTIES RESULTING FROM YOUR USE OF THE SERVICES AND YOU SHALL TAKE ALL REASONABLE PRECAUTIONS IN SUCH COMMUNICATION AND/OR INTERACTIONS AND/OR MEETINGS. ANY PERSONAL INFORMATION PROVIDED TO SUCH THIRD PARTIES DIRECTLY BY YOU IS AT YOUR SOLE RISK AND PASSPORT TO ITALY ASSUMES NO RESPONSIBILITY IN CONNECTION THERETO. 

· About the privacy policy

This Privacy Policy applies when you visit or use our Site and/or use the Services. It also applies where we are in contact with you in other ways whether in your capacity as an individual or as director, shareholder, partner, employee or other representative of a company or other organization.

· Your acknowledgement of this policy

This privacy policy (“Privacy Policy”) details how your Personal Information collected through your use of the Site and/or Services is used and processed by Passport to Italy. 

BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE OR THE SERVICES, YOU ACKNOWLEDGE THAT YOU ARE OR HAVE HAD THE OPPORTUNITY TO BECOME AWARE OF AND AGREE (IN JURISDICTION WHERE SUCH CONSENT IS REQUIRED) TO THIS PRIVACY POLICY AND PASSPORT TO ITALY’S PRACTICES DESCRIBED THEREIN, INCLUDING THE PROCESSING (INCLUDING COLLECTING, USING, DISCLOSING, RETAINING OR DISPOSING) OF YOUR INFORMATION UNDER THE TERMS OF THIS POLICY.

· Which information may we collect

We collect from Users of our Site and/or Services two types of data and information:

3.1. Non-personal Information

The first type is non-identifiable and anonymous information. Non-personal Information, which is being gathered, consists of technical information and behavioral information that does not pertain to a specific individual (“Non-Personal Information”).

You may access, browse and use the Site without disclosing personal information, although, like most websites and online services, we passively collect certain Non-Personal Information from your devices when you access, use and browse the Site, including: (I) technical information such as the type and version of your device and its operating system, the type of browser, screen resolution, device browser and keyboard language, Wi-Fi connectivity and the type and name of your device and/or browser, etc.; and (II) behavioral information which may include the User’s click-stream on the Site, the activities of the User on the Site and additional information of a similar nature (collectively, “Technical and Behavioral Information”). We may also use third-party service providers such as Google Analytics, to obtain detailed analytics on the device and the User’s behavior on the Site. 

Please note that we or our third party service providers will collect such Technical and Behavioral Information by using certain technologies such as Cookies (as further detailed under our Cookie Policy which can be found at https://passportoitaly.com/cookie-policy/  (“Cookie Policy”)). 

3.2. Personal Information

The other type of information we collect is individually identifiable information. To put it simply, this information identifies an individual or is of a private and/or sensitive nature, such as your contact information (“Personal Information”), including:

3.2.1. Provided voluntarily when using the Site and the Services

· Communications with Passport to Italy: Information you provide to us as part of any communications with Passport to Italy, by any means, including email correspondence.

· Contact Details: when you enquire about services via the Site (e.g. by using the “Contact Us” form on the Site or by requesting to book a private tour), we will ask you to provide us some or all of the following details: name, email address, phone number, nationality, country of residence and a free text message.

3.2.2. Collected via Technology

· Geolocation data: while using the Site and Services we will access, collect, process, monitor and/or remotely store “geolocation data”, including through the collection of IP addresses and other similar information to determine your location for analytics and security purposes. 

· Identifiers: we process certain online identifiers, such as Internet Protocol (IP) address, your Unique Device Identifier (UDID), UserID, or other unique identifiers, for geo-location, analytics and security purposes. We may also use such identifiers in order to provide advertisements. In addition, when using the Site, our authorized third party service providers may collect User’s advertising identifiers, as further detailed in our Cookie Policy. 

· Your rights

Passport to Italy acknowledges you have the right to access and change the Personal Information we collect and process. If you wish to access or to correct, amend, or delete Personal Information, please send us an email to: info@passportoitaly.com and we will respond within a reasonable timeframe, but in any event no later than permitted by applicable law.

· Minors

The Site and/or Services are intended for Users over the age of eighteen (18). Therefore, Passport to Italy does not intend and does not knowingly collect Personal Information from minors under the age of eighteen (18) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of eighteen (18) are not using the Service. If we learn that we collected Personal Information from minors under the age of eighteen (18) we will delete that information as quickly as possible. 

· Third party service providers

6.1. While using the Site and Services, we may be using third party service providers, who may collect, store and/or process your information, as detailed in this Privacy Policy.

6.2. Note, that we collect, hold and/or manage your Personal Information through Passport to Italy’s authorized third parties vendors of certain products or services (such as hosting cloud services) (including, as applicable, their affiliates) solely and limited to providing us with such requested services, and not for any other purposes.

6.3. Such vendors may be located in a country that does not have the same data protection laws as your jurisdiction.

6.4. Such third parties service providers include without limitation the following categories of service providers:

• Hosting services;
• Email marketing systems and Marketing platforms;
• Website analytics platforms; and
• Operators and Suppliers;

· Got any questions?

If you have any questions (or comments) concerning this Privacy Policy, you are most welcome to send us an email to the following address: info@passportoitaly.com and we will make an effort to reply within a reasonable timeframe.